The U.K.'s largest government agency, the Department for Work and Pensions (DWP), faced a reckoning during the pandemic when it was hit with a sudden increase in benefits applications. In response to this rapid growth, the agency's tech department sought to automate manual processes for staff and citizens with the Red Hat Ansible Automation Platform. Today, the DPW can deploy new services in minutes that are enhanced with holistic data insight while citizens can access services and get the critical assistance they need with a single, digital experience. supporting digital services. Get the story and contact PCC-IT International to learn how we help public sector tech teams build, deliver, and scale services and systems faster through IT automation .